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I haven't received my coins after finishing an auction

Updated 5 months ago

At WhalesHeaven, we understand that you may be worried that you haven’t received your part of a transaction but rest assured that we will have verified that all the amounts for all parts involved are indeed real and available.

Please wait and verify once again in your wallet after a couple of minutes.

If you still can’t see any changes regarding your transaction within the space of an hour after your transaction, please contact us with the following information:

  1. A screenshot of your auction (finished)
  2. Your WhalesHeaven email address

If you would like to know where to find your finished auctions, please click here.

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