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How do I participate in an auction as a buyer?

Updated 6 days ago

To participate in an auction as a buyer you can navigate to our marketplace where you will find plenty of listed auctions that you can choose from as shown below:

Auction preview

Once you have selected the auction that you want you will be redirected to an auction view page as shown here:

On this page, you will be able to view the details provided for this auction such as its starting price, added bid/buy-out value, currencies that the seller is willing to exchange for, as well as an auction description provided by the seller.

Multisig key

By clicking on the instant by at button you will be taken to the Multisig address page. If you are new to Multisig you should check out our guides on how to find your multisig participant key for Guarda, MetaMask, and MyEtherWallet.

After you’ve provided your Multisig address you will be taken to the top-up page where you’d need to provide the platform with the tokens that you are exchanging with.


This is where you can select your preferred payment method, however, If you do not find the payment option you are looking for then you could do the top-up up manually simply by copying the address shown as an example on the page below and sending the amount specified on the top-up page from your wallet.

 After you have topped-up your auction a message confirming that it has been sent to the blockchain will pop-up. We will start scanning the blockchain to verify that the correct amount has been sent.

 Once our platform sees your transaction on the blockchain we will notify you that your payment is on its way to your Multisig wallet in WhalesHeaven.

Providing approval

Once your funds arrive at your Multisig wallet that we provide, you will be redirected to the auction preview page, where you can have a final preview of the auction you're participating in, once you're ready to make the trade you can click on to the deals page as shown below.

You will be taken to the funds release page, on this page you will be asked to provide the release of your funds to the seller, the seller will not have access to these funds until they confirm the release from their side too.

Once your release is confirmed, a similar page would appear as shown below:

Once you're in this page, it would mean that your process has been successful, and the seller will be notified to approve the release of their funds from their side too, once it's done you will be able to see your funds on your personal wallet that you have provided as your receiving address.

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